Updates

Update for 1/26/2024

December 31, 2023, e-statements have been posted. Our third-party provider continues the process of restoring the historical archive to past statements and documents, and these remain unavailable at this time. As a reminder, all members will receive paper tax documents through the mail, and these are scheduled to be mailed by the end of January. We appreciate your continued patience during this processing issue.

Past Updates

For members who receive paper statements, statements are in the mail and should be arriving shortly.

For members who receive e-statements, our third-party provider is currently working to re-establish connectivity to provide access to December 2023 statements and the historical archive to past statements and documents.

All members will receive paper tax documents through the mail, and these are scheduled to be mailed by the end of January. Our provider is working on a solution to have these documents available electronically.

We appreciate your continued patience during this processing issue.

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