Frequently Asked Questions
No. As long as you have the account and routing number or card number, you'll be able to make a payment or transfer.
Yes. You can schedule payments ahead of time up to 30 days.
Payments initiated in the LOC Payment Portal will take up to 1-3 business days to process.
Payments made over the phone with a card (debit or credit) will happen instantly. There is a $7 convenience fee for this option.
Yes. When selecting/using the Payment Portal the link to this Secure Service will connect you to https://mypayrazr.com/ and text messages will include the term “Payrazr"
Yes, the limit is $2,500.
You have to make sure you're entering the primary account holders information.
Yes, the system requires a 10 digit account number, with leading zeroes. For example, if your account number is 12345 you would enter 0000012345.
The Suffix is 4 digits and also needs leading zeros. These numbers can be found in online and mobile banking. For example, if your loan number is 10, you will need to enter 0010 – or if your share account is 30, it would be 0030.
Payments are made at the time of the transaction. It may take a few minutes to process before you can see it in your account.