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In the coming weeks, MemberFocus members will begin receiving their new VISA credit cards.

 These new credit cards cannot be activated or used until June 24

Click here to learn more about your new card.

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Holiday Hours & Closings

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Whether it’s a holiday or after hours, we’ve got you covered.

At LOC, we don’t stop working for you. Even when our branches are closed, we want to provide members with as many financial services as possible.

Jump to Holiday Hours

To Get Cash
To Make a Deposit
To Make a Payment or Transfer
Important Phone Numbers
  • Automated Telephone Banking | 800.527.7011
  • Platinum Visa Credit Card Information | 800.299.9842
  • Lost or Stolen Visa Debit Card | 888.241.2510
  • To Activate or Change Visa Debit Card Pin | 866.762.0558
Digital Banking Password Reset 

Forgot your password and need to reset it?  You'll be able to easily reset your password within Digital Banking whether you're using a computer, tablet or your mobile device. Start by clicking on the "Forgot Password" link. From there, you'll need to enter in some information to help confirm your identity:

  • Digital Banking Username
  • Social Security Number
  • Member Number
  • Date of Birth

Click Continue. After that, you will have the option to reset your password via SMS Text Message, e-Mail or Voice Call. Whichever option you choose, will provide you with a temporary code. Use that code to then create a new password. Make sure your password meets all of the necessary requirements in order to keep your account secure:

  • At least ten characters
  • At least one lowercase letter
  • At least one uppercase letter
  • At least one number
  • At least one special character

If you run into any issues, please reach out to our Contact Center during business hours at 800-837-4562.

Holiday Hours

June 19, 2023 Juneteenth
All Branches & Contact Center Closed
Independence Day
July 4, 2023 Independence Day
All Branches & Contact Center Closed
Labor Day
September 2, 2023 Saturday Before Labor Day
All Branches & Contact Center Closed
September 4, 2023 Labor Day
All Branches & Contact Center Closed
Columbus Day
October 9, 2023 Columbus Day
All Branches & Contact Center Closed
November 23, 2023 Thanksgiving
All Branches & Contact Center Closed
November 24, 2023 Friday After Thanksgiving
All Branches & Contact Center Open 9AM-12PM
Christmas/New Year's
December 25, 2023 Christmas Day
All Branches & Contact Center Closed
January 1, 2024 New Year's Day
All Branches & Contact Center Closed


Surcharge-Free ATMs

Enjoy the convenience of accessing more than 30,000 fee-free ATMs for deposits and withdrawals through the CO-OP Network.  Look for this symbol:

Co-op ATM network

Branch & ATMs

Find a Branch or ATM near you.

Click here

Make An Appointment

Contact Us

Call/Text Us: 800.837.4562

Email Us

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