Whether it’s a holiday or after hours, we’ve got you covered.
At LOC, we don’t stop working for you. Even when our branches are closed, we want to provide members with as many financial services as possible.
To Get Cash
- Visit an LOC or CO-OP Network ATM. New drive-up ATM now available at the Farmington branch.
- Use cash back feature when making debit card purchases at participating merchants.
To Make a Deposit
- Use mobile deposit available on our mobile apps for Apple and Android.
- Use the drive-up ATM at the Farmington branch.
To Make a Payment or Transfer
Important Phone Numbers
- Automated Telephone Banking | 800.527.7011
- Platinum Visa Credit Card Information | 800.299.9842
- Lost or Stolen Visa Debit Card | 888.241.2510
- To Activate or Change Visa Debit Card Pin | 866.762.0558
Online Banking Password Resets
You can reset your password by clicking here. You will be asked to provide:
- Your Online Banking ID
- Date of Birth
- Social Security Number
- E-mail Address on file
You will receive an email with a link to answer a security question. Once you have successfully answered the question, you will be able to reset your password. Once you reset your password, this will become your new password for both online and mobile banking.
Mobile App Password Resets
You can reset your password from the LOC Mobile App by selecting the Forget password? Option on the main login screen. You will be asked to provide:
- Your online/mobile banking username
- The email address that we have on file for you
- If the email provided does not match the email on file with LOC, you will receive an error message.
Once you submit your username and email address, an access code will be sent to your email address. You will need to provide this access code in order to do a password reset. Once you reset your password, this will become your new password for both online and mobile banking.
If your account is frozen due to too many failed login attempts on mobile banking, you can unfreeze your account using Online Banking and the password reset process listed above. You can only unfreeze an account using online banking.
