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In the coming weeks, MemberFocus members will begin receiving their new VISA credit cards.

 These new credit cards cannot be activated or used until June 24

Click here to learn more about your new card.

Reminder to All Members- Items being sent by mail, including payments, should be sent to:

LOC Credit Union | 22981 Farmington Road |Farmington, MI 48336

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We’re committed to helping you win. 

Call or Text Us

Call or text us at 800-837-4562! If texting us during non-business hours, our automated replies will offer quick tips or self-help suggestions. We will then address your question and provide personal assistance back to you during regular business hours. You may also choose to opt-in to our informational and marketing lists by sending us a message that says "ENROLL INFO" 

Our Contact Center is open Monday through Thursday 9 a.m. to 5 p.m.; Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to noon.

Send Us An Email

You may send us an email with your question or concern; however for the safety and security of your accounts, you should not use this form to send us any confidential or personal information, including account numbers or your social security number.

If you have specific questions about your account, login to LOC online banking and send us a secure message or contact us by phone at 800.837.4562.

Emails are responded to during normal business hours in the order in which they are received. You can also try finding the answer to your question by visiting our Online Resource Center.

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Automated Telephone Banking

Call 800.527.7011 with your account number and PIN to access the 24-hour automated telephone banking service. When you access the service for the first time, you will be prompted to enter the primary account holder’s Social Security Number. Our automated telephone banking service supports speech recognition to access information and conduct transactions. Members also have the option to press zero to speak with a live representative during normal business hours.

Main menu options below:

Balances  Press 1
Account History Press 2 
Transfers & Payments Press 3
Rates Press 4
PIN Change Press 5

Send Us A Fax

  • Farmington LoanLine 248.474.5626
  • Farmington General 248.473.8244
  • Hartland 810.632.3111
  • Howell 517.546.8369
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